AI-Empowered Solutions

Enhanced

Energy Efficiency

Our Energy efficiency offering supports Utilities behavioral energy efficiency (BEE) programs using behavioral science and AI-driven insights to drive energy savings and exceptional customer satisfaction.

Extensively Proven and Trusted by Many

The Behavior Energy Efficiency Landscape is Under Transformation

Traditionally utilities targeted BEE goals of 1%-3% savings and achieved this through energy shaming - which had the unwanted side effect of reducing customer satisfaction.

But today’s landscape is changing, driven by:

Decarbonization & Electrification - shifting supply to renewables and transitioning to highly efficient heat pumps.
Increasing EV and Solar Adoption - addressing the needs of a growing population that cannot be ignored.

Now utilities must achieve 1-3% energy savings goals, while at the same time:

Shift Load to Off-Peak and Clean Energy Times.
Fairly Serve DER Customers (EV and Solar) with Complex Rates (Time of Use and Demand).

GET SOLUTION SHEET

Our approach to Behavior EE is refreshing, novel and covers all of your customers

Bidgely brings the combination of behavior science and AI to empower Home Energy Reports to solve both traditional issues and serve DER customers.

Monthly and Seasonal paper home energy reports sent 4-6 times a year
Digital home energy reports; 1-3 alerts every month Covers social benchmarking at home and appliance level, bill itemization
Personalized recommendations and program promotions
Treats Time of Use, EV and Solar customers in highly personalized fashion
Electric Only, Gas only, Duel Fuel and Business HER variants available

Shh…Here is our secret recipe of success

Highest CSAT for HER programs in the industry

Why? Because we energy empower users instead of energy shaming. We expand social benchmarking from just the whole house to appliance level to empower users with where exactly they are inefficient. Our itemized energy bills help customers identify the largest energy categories and act accordingly to reduce their consumption.

Fair comparison reports for new age consumer with EV, Solar, and Time of Use tariffs

Serving DER customers: EV owners, solar users, with complex rate plans - we serve them all with full fidelity to maximize the treatment groups and overall program savings. An EV owner cannot be compared to homes without EV or even with another EV owner since they may have different average mileage. A solar home cannot be compared to non solar home or even other solar homes as the size of generation can be significantly different between two solar homes.

Fair comparison reports for new age consumer with EV, Solar, and Time of Use tariffs

Measurement and Verification of Savings Expertise

Exceptional program design is essential for capturing maximum energy savings and shift. Our experience in Measurement and Verification of Savings means we are highly adept in Randomized Control Treatment (RCT), Caltrak and Matched Control Group (MCG) program design techniques. We have worked with many M&V evaluators - and we know what it takes to design and deliver a successful program.

Identifying and covering Low & Medium Income (LMI) customers

LMI customers special treatment - We treat Low and Medium Income customers with the low cost / no cost energy tips, promote LMI programs to this segment and also identify the LMI homes that have highly inefficient HVAC, Refrigerators, lighting etc - maximizing both individual and community benefits as a whole.

Load Disaggregation helps target the highest potential savers for program success

We target selection of treatment (and control) groups with care - using our load disaggregation to target the top inefficient homes in various appliance categories and treat them accordingly. We also create comparison clusters intelligently and create fair comparisons. Example, we avoid comparing EV vs non EV, pool pump vs non pool pump, electric heating vs gas heating, no AC vs AC homes etc. and many more.

Our Results Speak for Themselves

Proven at scale

Bidgely’s Energy Efficiency Solution is driving savings at many of the industry’s largest utilities, with tens of millions of consumers benefiting from our AI-based alerts and digital and paper reports.

Energy Saved

In partnering with us, our customers have achieved more than 1+ TWh of energy savings to date, and counting. That's nearly 709,000 metric tons of CO2 emissions offset.

Cost-Effectiveness

Bidgely delivers higher savings at a lower cost. We’ve seen customers achieving up to 15% more savings on average per year compared to what they were able to achieve previously with competitors' programs.

Customer Satisfaction

Bidgely's HER solution for Pacific Power had the highest customer satisfaction among all programs evaluated by Cadmus. Our programs consistently achieve customer like-ratings above 85%.

Influence Savings at Scale

Bidgely’s Home Energy Reports (HERs) combine disaggregation, and behavioral science designed to guide people to take energy-saving actions.

Next Generation Digital HERS

Experience the power of near real-time disaggregation and unlock a new era of hyper-personalized insights that are timely, actionable, and make a difference. Bidgely's digital Home Energy Report (HER) program is omnichannel - delivered across email, SMS, and the web. Insights are delivered by our next best interaction engine presenting the most impactful journey and content for your customers - and the most energy savings and shift for your grid

Next Generation Paper HERS

Bidgely paper HERS have been optimized to adapt to different customer personas including if they are part of a Low and Medium Income (LMI) segment or have an EV, Solar Panels or are on Time Of Use (TOU) rates.