This paper showcases Avista's groundbreaking collaboration with Bidgely in leveraging Advanced Metering Infrastructure (AMI) to transform utility operations.
Serving hundreds of thousands of customers across a vast region, Avista harnessed sophisticated load disaggregation techniques to enhance customer engagement, reduce call center volumes, and improve energy efficiency.
The case study illustrates how Avista used AI-powered insights to inform grid planning, streamline data extraction, optimize distributed energy resources, and pioneer a data-driven approach to electric vehicle charging.
This innovative partnership highlights the transformative potential of AMI and data-driven strategies in revolutionizing utility operations for enhanced customer experiences and grid management efficiency.
