News & Press

CEO Abhay Gupta joins panelists from Google, Siemens and more for Power Hour session

AI-powered Insights Engine leverages energy data for intelligent grid analysis, customer segmentation and outreach

MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)–Bidgely has expanded its industry-first UtilityAI solutions into utility customer service centers with the introduction of CARE. Through integrating artificial intelligence into power utility and energy retailer customer service centers, CARE reduces operational costs and enhances customer satisfaction while also enabling customer service representatives (CSRs) to drive strategic utility goals. These include ...

MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)–Bidgely today introduced an Electric Vehicle (EV) Solution for global utilities that applies artificial intelligence and machine learning to customer data for smart vehicle-to-grid (V2G) integration. With Bidgely’s industry-leading EV disaggregation patent serving as the foundation, the new EV Solution identifies territory-wide residential charging patterns and pinpoints homes with EVs for targeted ...

MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)–Bidgely continues to expand its intellectual property portfolio with a new patent grant protecting its lucrative electric vehicle (EV) disaggregation technology, which has been successfully detecting EVs and charger type in the home for utilities since 2018. This grant adds to the robust set of 14 patents protecting unique technology developments like ...

At the biggest-picture level, AI is simply the capacity of machines and computers to mimic human behavior. Underneath that big umbrella definition, though, are machine learning technologies and sophisticated algorithms that help machines and computers work smarter and more effectively than us mere mortals.  Abhay Gupta, CEO of Bidgely, discusses how AI can transform the ...

Looking out across the global policy landscape, we might feel encouraged that decarbonization efforts seem to be gaining momentum.  So, we can all just sit back and watch the clean energy future unfold, right?  Unfortunately, no.

Once a useful offshoot of the earliest smart meter deployments in the mid-2000s, home energy management (HEM) has morphed into a broader set of products and services. The latest tools for controlling energy in homes now encompass areas such as demand response (DR), customer engagement, load disaggregation, and the smart home, and they are often ...

The latest electric utility customer satisfaction survey results from the American Customer Satisfaction Index (ACSI) Energy Utilities report reveal that nearly every investor-owned utility saw customer satisfaction go down from 2018 to 2019. Residential customers are sending a clear message in the report: They want more transparency and control over energy usage, billing and ways to reduce ...

Bidgely introduced the AMI-Driven Insights Report, which provides concrete examples of how applying artificial intelligence to AMI (advanced metering infrastructure) data can support utilities across core operational use cases.