AI-Powered

Energy Efficiency

Solutions for a Sustainable Future

Bidgely's Energy Efficiency solutions empower utilities to achieve 1-3% energy savings goals while improving customer satisfaction. Our cutting-edge AI technology analyzes smart meter data, providing personalized insights and recommendations that drive behavioral change to maximize energy savings. We support a wide range of programs, including Behavioral Energy Efficiency (BEE) and Behavior Demand Response (BDR), covering all customer segments including EV and solar owners, and customers on complex Time of Use rates. With easy-to-understand, dollar-based reports, we deliver actionable insights that users can easily relate to, driving both savings and customer satisfaction.

Extensively Proven and Trusted by Many

In the last eight years, more than 22 utilities have relied on Bidgely’s Energy Efficiency solution to successfully run their programs.

The Behavioral Energy Efficiency Landscape is Transforming

Traditionally, utilities targeted BEE goals of 1%-3% savings and achieved this through energy shaming - which had the unwanted side effect of reducing customer satisfaction.

But today’s energy landscape is changing, driven by:

Decarbonization & Electrification - shifting supply to renewables and transitioning to highly efficient heat pumps.
Increasing EV & Solar Adoption - addressing the needs of a growing population that cannot be ignored.

Now utilities must achieve 1-3% energy savings goals, while at the same time:

Shifting load to off-peak and clean energy times.
Fairly serving DER customers (EV and solar) with complex rates (time of use and demand-based).

GET SOLUTION SHEET

A refreshing, Novel Approach That Covers All Your Customers

Bidgely brings together the combination of behavioral science and AI to empower Home Energy Reports (HERs). Our cutting-edge platform helps utilities:

Solve traditional energy efficiency challenges.
Serve the evolving needs of DER customers.

KEY FEATURES

Monthly and Seasonal paper HERs sent 4-6 times per year.
Monthly Digital HERs and alerts with personalized recommendations, next best interactions, and program promotions.
Highly personalized support for Time of Use, EV and solar customers.
Easy to understand and accurate dollar-based reports, with actionable insights that users can easily relate to, driving both savings and customer satisfaction for a wide range of rate plans.
Available HER variants: electric only, gas only, dual fuel, and Business Energy Reports.

Shh…Here is our secret recipe of success

High CSAT for HER programs

We empower users with the information and tools they need to make smarter energy choices, rather than resorting only to energy shaming tactics. We've achieved the highest CSAT for HER programs in the industry by:

Expanding social benchmarking: from whole-house to the appliance level, providing detailed and actionable insights.
Itemizing energy bills: helping customers identify their largest energy categories and take action to reduce consumption.

These features lead to achievements such as those reported by Cadmus for our Pacific Power energy efficiency program, which had the highest customer satisfaction scores they had seen recently among programs. Our programs typically achieve customer like-ratings in the 80-90% range, paired with a savings uplift of more than 2.7% across two years.

Fair comparison reports: For the new age consumer with EV, Solar, and Time of Use tariffs

We serve all DER customers, including EV owners and solar users with complex rate plans. This ensures accurate comparisons and maximizes treatment group effectiveness and overall program savings. Bidgely recognizes that:

An EV owner's energy consumption cannot be compared to non-EV homes or even to other EV owners with different average mileage.
A solar home's energy generation cannot be compared to non-solar homes.
Personalized insights tailored to each DER customer type - EV owners receive tips specific to optimizing EV usage, while solar users are provided with recommendations to enhance solar energy efficiency.
Clear and transparent insights for customers on utility budget billing programs, to avoid misinterpretation of values and comparisons.

All this is possible thanks to Bidgely’s patented load disaggregation AI.

Measurement and Verification of Savings Expertise

Our deep experience in Measurement and Verification (M&V) of savings means that we are highly adept in:

Randomized Control Treatment (RCT)
Caltrack
Matched Control Group (MCG)

We understand what it takes to design and deliver successful, impactful programs that maximize energy savings and load shifting.

Contact us to learn more about our methodology. We have a proven track record of programs which resulted in a less-than-10% delta between our savings forecast and that of the third party evaluator.

Identifying and covering Low & Medium Income (LMI) customers

We provide LMI customers with specialized support by:

Offering low-cost/no-cost energy tips.
Promoting LMI programs tailored to their needs.
Identifying LMI homes with inefficient appliances (HVAC, refrigerators, lighting, etc.).

This approach maximizes both individual and community benefits.

Load Disaggregation helps target the highest potential savers for program success

We target selection of treatment (and control) groups with care - using our load disaggregation to target the top inefficient homes in various appliance categories and treat them accordingly. We also create comparison clusters intelligently and create fair comparisons. For example, we avoid comparing EV vs. non-EV, pool pump vs. no pool pump, electric heating vs. gas heating, no AC vs. homes with AC, and many more.

Our Results Speak for Themselves

Proven at scale

Bidgely’s Energy Efficiency Solution is driving tangible results at many of the industry's medium and large utilities. Tens of millions of consumers are already benefiting from our:

AI-based alerts
Digital reports
Paper reports

Energy Saved

We've helped customers achieve:

1+ TWh of energy savings to date.
This equates to nearly 709,000 metric tons of CO2 emission offsets.

Cost-Effective

Bidgely delivers higher savings at a lower cost. We’ve seen customers achieving up to 15% more savings on average per year compared to previous programs from other vendors.

Customer Satisfaction

Bidgely's HER solution for Pacific Power had the highest customer satisfaction scores the evaluator had seen recently among programs. Our programs consistently achieve customer like-ratings of 80-90%.

Influence Savings at Scale

Bidgely’s Home Energy Reports (HERs) combine disaggregation, and behavioral science designed to guide people to take energy-saving actions.

Higher reach and lower costs with Digital HERS

Experience the power of near-real-time disaggregation and unlock a new era of hyper-personalized insights that are timely, actionable, and make a difference. Bidgely's Digital Home Energy Report programs are omnichannel - delivered across:

Email
SMS
Customer Web Portal
Embeddable Web Widgets

Our next best interaction engine ensures that your customers receive the most impactful content and journey, leading to greater energy savings and load shifting for your grid.